Cover summer21
Summer 2021 | Issue 20

Project management: It’s not the reason most designers got into the industry, but it’s essential to their success. In the third installment of BOH’s Business Accelerator series, we’re unpacking the unsung aspects of running a design firm, from assembling the right team and keeping purchase orders in order to rethinking how you charge and helping clients past budget fatigue mid-project. In pursuit of a better design business, it’s your systems that will put you ahead. How do yours stack up?

In the third installment of our four-part guide to building a better design business, we’re celebrating at the systems that will truly put you ahead.
BY Kaitlin Petersen
To execute a complete vision, you need to bring in other people. But finding the right people—that’s the tricky part.
BY Haley Chouinard
In the process of specifying, ordering and tracking all of the pieces for a project, a design firm must make thousands of decisions and manage thousands more tiny details. In short, there’s plenty of room for error (not to mention a lot of pressure to get it just right). We asked eight designers about how they keep all of that information straight—and their craziest moments when it all went awry.
BY Kaitlin Petersen
Once the design has been approved, it’s time to start placing orders and tracking their arrival. When navigating the process (and pitfalls) of procurement, what’s the best approach?
BY Marina Felix
An investigation into the design industry’s tortured relationship with product markups and whether they can withstand the age of the internet.
BY Fred Nicolaus
It’s one of the trickiest subjects in interior design pricing: the markup on product. Although there’s endless hand-wringing about what that percentage should be, how you talk about your markup matters far more than what that number actually is.
BY Fred Nicolaus
When it comes to deciding which warehouses will be the best fit, designers often go by word of mouth or proximity. In the absence of widespread resources for reviews, industry professionals are largely left in the dark. Here, a step-by-step guide to vetting your receiver.
BY Caroline Bourque
With hundreds of orders at play for most projects, there’s no question that some items will arrive shattered or scuffed. Three designers tell us the steps they take to handle damaged items throughout the design process.
BY Caroline Bourque
How designer Victoria Sass reignites her clients’ passion for the big-picture vision when spending fatigue sets in.
BY Kaitlin Petersen
Design Dispatch
to the trade
A former elementary school teacher is translating her talent for watercolors into a debut collection of wallpaper and textiles.
50 states project
Twelve stars of BOH’s 50 States Project weigh in on the most crucial clause in their letters of agreement.
Who says newer is better? Three celebrated designers share the beloved designs they turn to again and again.
on the beat
The latest debuts on display at High Point Market abounded with lush shapes and bold patterns. Say hello to the new era of decadence.
book review
Designer Stephanie Sabbe purchased dozens of business books, but never came across one that she could actually get through. Then she found Eli Altman’s Run Studio Run.
designers debate
It’s a battle between eclecticism and coordination: Pull up a seat as two Los Angeles–based designers face off on how to specify dining chairs. Is the magic in the mix or the match?
The Handbook
The e-commerce revolution has snuck up on the interior design industry. Here’s how to get into the game.

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